FAQs

Do I need to provide parking?

Although this is a mobile car cleaning service, for the valet to take place the agent will require parking next to your vehicle or in close proximity to it. As it is a fully mobile service, this does not have to be on a driveway at your home, but can also be carried out on a public road as long as parking is available.

What’s your cancellation policy?

You are able to cancel your valet free of charge up to 24 hours before the start time. Less than 24 notice will result in a 25% cancellation fee. If you cancel the valet within 30 minutes of the start time, you will be subject to a 50% cancellation fee.

Can I reschedule my valet if the weather conditions aren’t suitable for it?

Your valeter would be able to advise if the wash can go ahead or it’s best to reschedule. This is based on the package you have booked and if you have any shelter available for your home car valet to take place. Every valet is evaluated on a case by case basis, and your valeter will contact you if a reschedule is required.